Christopher Lueg's Research Activities

• Committee memberships, editorials, workshop organizations
• Spam, Spam Filtering, Digital Divide, Digital Redlining
• Information Distribution / Information Impacts
• Information Seeking / Information Access / Online Communities
• Knowledge Management
• Pervasive/Ubiquitous/Context-aware Computing/Mobile Computing
• Unsorted Publications (various topics)

Check out what Google Scholar knows about C Lueg or C P Lueg. The DBLP Bibliography Server knows a bit about Christopher Lueg (but still doesn't cover what they say they cover) whereas CiteSeer seems to lag behind several years.

Join us in Sydney! We are organizing a literally ground-breaking Joint HCSNet-EII Workshop on Interactive and Ubiquitous Information Access in Sydney 16-17 May 2008. The workshop is hosted by NICTA and co-sponsored by the ARC Research Networks HCSNet, the ARC Network in Human Communication Science and EII, the ARC Network in Enterprise Information Infrastructure. Co-organizers of the workshop are Lawrence Cavedon (RMIT University and NICTA), Christopher Lueg (University of Tasmania), Diego Molla (Macquarie University) and Amanda Spink (Queensland University of Technology).

Back in Taz! I just completed a round-the-world "i-trip" giving talks at ASIS&T 2007 (the event defining the beginning of the trip), the Information School at the University of Washington, the Center For Information Policy Research (CIPR) at the School of Information Studies, University of Wisconsin at Milwaukee and Department of Informatics at the University of Zurich, Switzerland. The event defining the end of the trip was attending a symposium celebrating the 20th Anniversary of the Artificial Intelligence Lab. My own contribution to the book is included below.

Our work on understanding the wider impact of spam filtering was featured on the ABC Science Show presented by Robyn Williams (24 June 2006). ABC is Australia's National Broadcaster.

ARC success: our ARC Research Network on Enterprise Information Infrastructure (EII) receives funding from the ARC worth $1.6M. The total funding for EII is over $3.2M over 5 years!

ARC success: Dr Toni Robertson and I got an ARC (Australian Research Council) discovery grant for "An empirically-derived conceptual framework for designing usable and useful wireless mobile applications" (DP0453139)

From Usenet to CoWebs: Interacting with Social Information Spaces, Springer 2003 (edited by C. Lueg and D. Fisher [now with Microsoft Research]) has hit the shelves. See Vol. 6, Number 4 of the peer-reviewed journal Educational Technology & Society for a review by Martyn Wild. Another review by MIT's Judith Donath can be found in New Media & Society, Volume 6, Issue 3, June 2004: "Lueg and Fisher have put together a strong collection of papers, some new, some previously published, about Usenet and related technologies. The strength of this book is its multiple perspectives on Usenet newsgroups, covering topics such as its political history, analyses of its social structure, and methods for extracting information from it." Click here to order the book from amazon.com.

Committee memberships, reviewing activities, editorials, workshop organizations

to be completed

Member of the Program Committee, International Conference on Computer-Mediated Social Networking (ICCMSN 2008), Dunedin, New Zealand, 11-13 June 2008.

Member of the Program Committee, Context-Aware Pervasive Communities: Infrastructures, Services and Applications. Held in conjunction with Pervasive 2008, Sydney, Australia, 19 May 2008.

Reviewer, HCI 2008 the 22nd running of the British HCI conference. Liverpool, UK, 3-5 September 2008.

Member of the Program Committee, Fifth International Conference on Email and Anti-Spam (CEAS 2008), Microsoft Research Silicon Valley, Mountain View CA, USA, August 21-22, 2008.

Member of the Program Committee, Second International Symposium on Information Interaction in Context (IIiX 2008), London, UK, 15-17 October, 2008.

Member of the Program Committee, 10th International Conference On Enterprise Information Systems (ICEIS 2008), Barcelona, Spain, 12-16 June 2008.

Member of the Papers Review Committee, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2008), Florence, Italy, 5-10 April, 2008.

Member of the Program Committee, OZCHI 2007 Annual conference of the Australian Computer-Human Interaction Special Interest Group, Adelaide, SA, Australia, 28-30 November 2007.

Reviewer International Conference on Information Systems (ICIS 2007), Montreal, Quebec, Canada, December 9 - 12, 2007

Member of the Program Committee, Second International Conference On Tangible and Embedded Interaction (TEI 2008), Bonn, Germany, Feb/March 2008.

Member of the Program Committee, Towards Ambient Intelligence: Methods for Cooperating Ensembles in Ubiquitous Environments (AIM-CU 2008), Workshop at KI 2007, Osnabrueck, Germany, 10 September 2007.

Track Chair "Information Systems Supporting Mobile Work & Leisure" at the 18th Australasian Conference on Information Systems (ACIS 2007). Co-chairs are Nicola Bidwell, JCU; Dean Carson, CDU; Gerhard Schwabe, University of Zurich.

Member of the Program Committee, 18th Australasian Conference on Information Systems (ACIS 2007), Toowoomba QLD, 5-7 December 2007.

Member of the Editorial Board, International Journal of Digital Culture and Electronic Tourism (IJDCET) InderScience ISSN (Online): 1753-5220 - ISSN (Print): 1753-5212.

Member of the Program Committee, Fourth International Conference on Email and Anti-Spam (CEAS 2007), Mountain View CA, USA, August 2-3, 2007.

Member of the Program Committee, The Sixth International Conference on Conceptions of Library and Information Science (CoLIS 2007), Boras, Sweden, 13-16 August 2007.

Member of the Program Committee, The 9th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2007), Singapore, 11-14 September 2007.

Member of the Program Committee, Mensch und Computer 2007, Weimar, Germany, 2-5 September 2007

Member of the Program Committee, First International Conference On Tangible and Embedded Interaction (TEI 2007), Baton Rouge, Louisiana, USA, 15-17 February 2007.

Reviewer, Webology a scholarly, peer-reviewed journal devoted to the various fields of Library and Information Science. Special issue on sociology of the Web. ISSN 1735-188X.

Member of the Web Technologies Track Committee (Track chair: Amanda Spink), 4th International Conference on Information Technology : New Generations (ITNG 2007), Las Vegas, Nevada, USA, April 2-4, 2007.

Member of the Program Committee, The 9th International Conference On Enterprise Information Systems (ICEIS 2007), Funchal, Madeira - Portugal, 12-16 June 2007.

Member of the Program Committee, First International Symposium on Information Interaction in Context (IIiX 2006), Copenhagen, Denmark, 18-20 October, 2006

Member of the Program Committee, Mensch und Computer 2006, Gelsenkirchen, Germany, 6-9 September 2006

Member of the Program Committee, Third International Conference on Email and Anti-Spam (CEAS 2006), Mountain View CA, USA, July 27-28, 2006.

Reviewer, CHINZ 2006 The 7th International NZ Conference on Computer-Human Interaction (SIGCHI-NZ) 6-7 July 2006, Christchurch, New Zealand.

Reviewer, ECIS 2006, track "Communities and New Forms of Organizations".

Member of the Program Committee, The 8th International Conference On Enterprise Information Systems (ICEIS 2006), 23-27 May, Paphos, Cyprus.

Associate Editor, Journal of Information, Information Technology, and Organizations (JIITO)

Consulting Editor, The Australasian Journal of Information Systems

Reviewer, Journal of the American Society for Information Science and Technology (JASIS&T).

Chapter Reviewer, Volume Pervasive Information Systems in the Advances in Management Information Systems (AMIS) series of research monographs. Publisher M.E.Sharp

Reviewer, Computer Supported Cooperative Work (JCSCW), Special issue on Context-Aware Computing in CSCW (co-edited by Albrecht Schmidt, Tom Gross, and Mark Billinghurst).

Member of the Program Committee, OZCHI 2005 Annual conference of the Australian Computer-Human Interaction Special Interest Group, 21-25 November 2004, Canberra, ACT, Australia

Member of the Program Committee, Second International Conference on Email and Anti-Spam (CEAS 2005), 21-22 July 2005, Stanford CA, USA.

Member of the Program Committee, Fourth International Conference on Mobile Business 11-13 July 2005, Sydney, Australia.

Member of the Program Committee, The 7th International Conference On Enterprise Information Systems (ICEIS 2005), 24-28 May, Miami, FL (USA).

Member of the Programme Committee OZCHI 2004, the Annual conference of the Australian Computer-Human Interaction Special Interest Group

Member of the Reviewing Committee, The Fifth International Conference on Practical Aspects of Knowledge Management (PAKM 2004), 2-3 December 2004, Vienna, Austria.

Member of the Programme Committee, HCI 2005 The IASTED International Conference on Human Computer Interaction, 14-16 November 2005, Phoenix, AZ (USA).

Member of the Programme Committee, Third Annual Pre-ICIS HCI/MIS Workshop, Washington, DC (USA ), December 10-11, 2004.

Member of the Programme Committee, IRMA 2005, San Diego, CA (USA), May 15-18, 2005.

Member of the Reviewing Committee, Americas Conference on Information Systems 2004 (AMCIS 2004), 5-8 August 2004, New York City, USA.

Member of the Steering Committee, Informing Science and Information Technology Education, Rockhampton, Queensland, Australia, June 2004.

Member of the Programme Committee, The 6th Asian Pacific Conference on Computer Human Interaction (APCHI 2004), June 29 - July 2, 2004, Rotorua, New Zealand.

Member of the Programme Committee, The First International Workshop on Computer Supported Activity Coordination (CSAC 2004), April 13, 2004, Porto, Portugal.

Member of the Programme Committee, Informing Science and Information Technology Education, Rockhampton, Queensland, Australia, June 2004.

Member of the Papers Review Committee, Conference on Information Technology in Regional Areas (ITiRA 2003), 15-17 December 2003, Caloundra, Queensland, Australia.

Member of the Programme Committee, ICEIS 2004 The 6th International Conference On Enterprise Information Systems, 15-17 April, 2004, Porto, Portugal.

Member of the Papers Review Committee, The International Conference on Information Systems (ICIS 2003), 14-17 December 2003, Seattle, WA, USA.

Member of the Programme Committee, OZCHI 2003 Annual conference of the Australian Computer-Human Interaction Special Interest Group, 26-28 November 2003, Brisbane, Australia

Member of the Programme Committee, Ninth IFIP Conference on Human-Computer Interaction (INTERACT 2003), 1-5 September 2003, Zurich, Switzerland.

Member of the Programme Committee, Informing Science and Information Technology Education, Pori, Finland, June 24-27 2003.

Member of the Programme Committee, the 5th International Conference On Enterprise Information Systems, Angers - France - 23-26 April, 2003.

Member of the Papers Review Committee, ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2003), 5-10 April, 2003. Fort Lauderdale, Florida, USA

Organized (with A/Prof. Sharman Lichtenstein, Deakin University, the workshop "Location-Oriented Knowledge Management" at the Fourteenth Australasian Conference on Information Systems (ACIS 2003), 26-28 November 2003, Perth, WA, Australia. Check out the Call for Papers!

Organized (with A/Prof. Sharman Lichtenstein, Deakin University, the workshop "Emerging Information Security Management Issues in the Age of the Internet" at the Thirteenth Australasian Conference on Information Systems (ACIS 2002), 4-6 December 2002, Melbourne, Australia. The workshop is scheduled for Tuesday 3 December 2002. Check the Call for Papers!

Editing (with Blaise Cronin, Indiana University) a special topic issue of the Journal of the American Society for Information Science and Technology (JASIS&T). The topic is "Soft Power: Informational Ambiguities and Asymmetries in the Network Age" and the deadline for submissions is October 31, 2002. Check the open Call for Papers.

Edited (with Danyel Fisher the book From Usenet to CoWebs: Interacting with Social Information Spaces.
Computer Supported Cooperative Work: Springer, London, 2003. ISBN 1-85233-532-7.
Click here for a more detailed description or buy it at amazon.com.

Edited a special issue of the Swiss IT journal Informatik/Informatique. The focus of this special issue is on Knowledge Management and Information Technology. See the list of contributions.

Organized (with Elisabeth Davenport, Napier University; Toni Robertson, University of Technology Sydney; Volkmar Pipek, University of Bonn) the workshop Actions and Identities in Virtual Communities of Practice at the 7th European Conference on Computer Supported Cooperative Work (ECSCW 2001) 16-20 September 2001. Bonn, Germany. See the list of position papers for details.

Organized (with Amy Bruckman, Thomas Erickson, and Danyel Fisher) a CSCW 2000 workshop on Dealing with Community Data. Submission deadline was September 29th, 2000.

Spam, Spam Filtering, Digital Divide, Digital Redlining

"Hotmail users and email server admins, beware: you may be unknowingly caught in the crossfire of Microsoft's war on spam. Unintended casualties include legitimate emails from domains with well-established reputations, which are systematically blocked with absolutely no notice and little recourse." The Register reporting on "Hotmail's antispam measures snuffing out legit emails".

Christopher Lueg (2007).
Mystery meat: Sustainability and usability of e-mail communication in the age of spam.
Invited talk at the Center For Information Policy Research at the School of Information Studies, University of Wisconsin at Milwaukee, 30 October 2007. Please email me if you are interested in the slides I used.

Christopher Lueg and Sam Martin (2007).
Users Dealing with Spam and Spam Filters: Some Observations and Recommendations
Proceedings of the 8th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2007).
Hamilton, New Zealand, 2-4 July 2007.

Christopher Lueg, Jeff Huang and Michael Twidale (2007).
Mystery Meat revisited: Spam, Anti-Spam Measures and Digital Redlining
Webology 4(1) March 2007 (ISSN 1735-188X).

Christopher Lueg, Jeff Huang and Michael Twidale (2006).
Mystery Meat revisited: Sustainability and Usability of Email Communication in the Age of Spam.
Talk at IR 2006 the International and Interdisciplinary Conference of the Association of Internet Researchers (a.o.i.r.)
28-30 September 2006, Brisbane, QLD, Australia.

Jeff Huang, Christopher Lueg and Michael Twidale (2006).
Identifying Forged Received Headers in Spam. Technical Report ISRN UIUCLIS--2006/6+CSCW.

Christopher Lueg, Jeff Huang and Michael Twidale (2006).
Mystery Meat: Where does spam come from, and why does it matter?
Proceedings of the 15th EICAR Annual Conference "Security in the Mobile and Networked World", Hamburg, Germany, 29 April - 2 May 2006, pp. 150-163. ISBN 87-987271-8-4.

Christopher Lueg (2005).
From Spam Filtering to Information Retrieval and Back: Seeking Conceptual Foundations for Spam Filtering.
Proceedings of 68th Annual Meeting of the American Society for Information Science and Technology . 28 October-2 November, 2005, Charlotte NC, USA

Christopher Lueg and Michael Twidale (2005).
Do Web Interfaces to Email Services Support Users in Coping with Spam Filter Brittleness?
Poster presented at the 6th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2005).
7-9 July 2005, Auckland, New Zealand.

Fighting spam: A different call to arms.
Invited talk at the Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 12 November 2004.

Anti-Spam Measures and the Digital Divide: An Exploratory Study.
Invited talk at the Computer Sciences Corp. (CSC) Annual Technology and Business Solutions Conference,
Philadelphia, PA, USA, 4 June 2004.

Anti-Spam Measures and the Digital Divide: An Exploratory Study.
Invited talk at the Department of Computer Science, University of Waikato,
Hamilton, New Zealand, 24 June 2004.

Christopher Lueg (2004).
The Hidden Impacts of Anti-Spam Measures and their Contributions to the Digital Divide: An Exploratory Study
Proceedings of the 67th Annual Meeting of the American Society for Information Science and Technology
"Managing and Enhancing Information: Cultures and Conflicts", November 13 - 18, 2004, Providence, Rhode Island, USA, pp. 176-183. Slightly edited presentation slides (pdf version)

Christopher Lueg (2004).
How Anti-Spam Measures Impact on Your Email: An Exploratory Study
Poster at 9. Internationales Symposium fuer Informationswissenschaft "Information: its Cultural and Economic Functions" (ISI 2004). 6 October - 8 October 2004, Chur, Switzerland.

Christopher Lueg (2003).
On the Relevance of Spam and Anti-Spam Measures to Information Security Management
Proceedings of the 1st Australian Information Security Management Conference (InfoSECURITY 2003)
24 November 2003, Perth, WA, Australia.

Christopher Lueg (2003).
"Sie haben schon wieder Post": Spam als Forschungsgebiet der Wirtschaftsinformatik
Proceedings of the Sixth International Conference on Wirtschaftsinformatik
17-19 September 2003, Dresden, Germany

Christopher Lueg (2003).
Spam and Anti-Spam Measures: A Look at Potential Impacts
Proceedings of the International Informing Science & IT Education Conference (IS 2003)
Pori, Finland, 24-27 June, 2003

Information Distribution / Information Impacts

Christopher Lueg (2002).
A look at the impact of ICT on the informational power relationship between corporations and consumers.
Proceedings of the IFIP / GI Conference on Social, Ethical and Cognitive Issues of Informatics and ICT (SECIII 2002),
22-26 July 2002, Dortmund, Germany. Elsevier.

Christopher Lueg (2001).
Towards a Framework for Analyzing Information-Level Online Activities.
Proceedings of the 2nd Australian Information Warfare & Security Conference (IWAR 2001)
November 2001, Perth, WA, Australia, pp. 119-125. ISBN 0-7298-0499-2.

Christopher Lueg (2001).
Information Dissemination in Virtual Communities as Challenge to Real World Companies.
Proceedings of the First IFIP conference on E-Commerce, E-Business, and E-Government (I3E 2001)
3-5 October 2001, Zurich, Switzerland, pp. 261-270. ISBN 0-7923-7529-7

Christopher Lueg (2001).
Corporate Communications and the Rise of the Network Society
International Journal on Media Management, 3(3) 2001, pp. 161-166.

Christopher Lueg (2001).
Virtual Communities as Challenges to Real Companies.
Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2001)
June 20-22 2001, Seoul, Korea, pp. 1089-1096, ISBN 89-952170-0-6-98320.

Information Seeking / Information Access / Online Communities

Christopher Lueg (2008)..
Beyond FAQs: From Information Sharing to Knowledge Generation in Online Travel Communities. Accepted as Full Paper at USE-2008: From Information Provision to Knowledge Production. Oulu, Finland, 23-25 June, 2008.

Christopher Lueg (2007).
Supporting problem solving processes in online communities.
Long presentation at the Joint HCSNet-HxI Workshop on Collaboration and Communicative Tools for Distributed Communities. UNSW, Sydney, 6-7 December 2007.

Nicola J Bidwell, Colin Lemmon, Mihai Roturu and Christopher Lueg.
Exploring Terra Incognita: Wayfinding Devices for Games
Proceedings of the Fourth Australasian Conference on Interactive Entertainment (IE 2007), Melbourne, Australia 3-5 December 2007.

Christopher Lueg (2007).
Querying Information Systems or Interacting with Intermediaries? Towards Understanding the Informational Capacity of Online Communities. Proceedings of the 70th Annual Meeting of the American Society for Information Science and Technology (ASIS&T 2007) "Joining Research and Practice: Social Computing and Information Science", Milwaukee WI, USA, October 18-25, 2007.

Christopher Lueg (2007).
Interactive aspects of the "problem solving" process in online communities.
Short presentation at the Joint HCSNet-HxI Workshop on Human Issues in Interaction and Interactive Interfaces. Australian Technology Park, Sydney, 13-14 September 2007. Click here for the powerpoint slides used.

Christopher Lueg (2007).
Interactive aspects of the "problem solving" process in online communities.
Invited talk at the Department of Informatics, University of Zurich, Switzerland, 8 Nov 2007. Please email me for the slides as I used material from a number of sources.

Christopher Lueg (2007).
Towards Understanding the Informational Capacity of Online Communities.
Invited talk at the Cognitive Sciences Brown Bag Seminar Series at the Artificial Intelligence Lab, Department of Informatics, University of Zurich, Switzerland, 13 June 2007. Please email me for the slides as I used material from a number of sources.

Christopher Lueg (2007).
Gathering Information in Online Communities: What is the Key to Success?
Proceedings of the 10th International Information Science Symposium (ISI 2007), Cologne, Germany, 30 May - 1 June 2007.

Christopher Lueg, Nicola Bidwell and Christoph Goeth (2006)
Information Seeking like an Ant: Mobile Guide Assistance for Inducing Where to go Next
Proceedings of the 69th Annual Meeting of the American Society for Information Science and Technology. Austin TX, USA, 3-8 November, 2006. pp. 2004-2008 (electronic proceedings).

Christopher Lueg (2006).
Mediation, Expansion and Immediacy: How online communities revolutionize information access in the tourism sector.
Proceedings of ECIS 2006 the European Conference on Information Systems, paper No 418. Goeteborg, Sweden, 12-14 June 2006.

Christopher Lueg (2005).
Tourists navigating the real world or: The trouble of embodiment
Contribution to the 5th Annual Research Symposium of the Special Interest Group on Information Needs, Seeking, and Use (SIGUSE 2005) at the Annual Meeting of the American Society for Information Science and Technology (ASIS&T), 29 October 2005, Charlotte, NC, USA.

Christopher Lueg and Nicola Bidwell (2005).
Berrypicking in the Real World: A Wayfinding Perspective on Information Behavior Research.
Proceedings of 68th Annual Meeting of the American Society for Information Science and Technology. 28 October-2 November, 2005, Charlotte NC, USA

Christopher Lueg and Danyel Fisher (eds.)
From Usenet to CoWebs: Interacting with Social Information Spaces.
Computer Supported Cooperative Work: Springer, London, 2003. ISBN 1-85233-532-7.
Click here for a more detailed description.

Christopher Lueg (2002).
On Problem Solving and Information Seeking.
Proceedings of Information Seeking in Context: The Fourth International Conference on Information Needs, Seeking and Use in Different Contexts (ISIC 2002),
11-13 September 2002, Lisbon, Portugal.
Selected papers were published in The new review of information behaviour research, London: Taylor Graham.

Christopher Lueg (2002).
Exploring Interaction and Participation to Support Information Seeking in a Social Information Space
In C. Lueg and D. Fisher (eds.) From Usenet to CoWebs: Interacting with Social Information Spaces. Computer Supported Cooperative Work: Springer, London, 2003. ISBN 1-85233-532-7. Pages 232-252.

Christopher Lueg (2002).
Enabling Dissemination of Meta Information in the Usenet Framework
Journal of Digital Information, Volume 3, Number 1. ISSN 1368-7506.

Christopher Lueg (2000).
A Flexible and Non-Intrusive Approach to Distribute Context-Specific Information to Usenet News Clients.
Proceedings of the Conference on Human-Computer Interaction (OzCHI 2000), 4-8 December 2000, Sydney, Australia.

Christopher Lueg (2000).
A Situated Perspective on Information Seeking Support
Proceedings of the OzCHI 2000 Workshop Situated Activity Of Entities (Agents/Humans) Within Complex, Dynamic, Real-Time Environments (Real/Simulated). 5 December 2000, Sydney, Australia.

Christopher Lueg (2000).
Information Seeking as Socially Situated Activity.
Proceedings of the Workshop Research Directions in Situated Computing at the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2000) "The Future is Here" April 1-6, 2000, The Hague, The Netherlands.

Christopher Lueg (2000).
Towards Flexible and Expansible Support for Social Navigation in Usenet Newsgroups
Technical report presented at the SELECT plenary meeting in Bologna, Italy, February 2000.

Christopher Lueg (2000).
Supporting Social Navigation in Usenet Newsgroups
Proceedings of the Workshop Social navigation: a design approach? at the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2000). April 1-6, 2000, The Hague, The Netherlands.

Christopher Lueg (1999).
Supporting Situated Information Seeking:
Communication, Interaction, and Collaboration
Unpublished Doctoral Thesis, Faculty of Science, University of Zurich, Switzerland, 1999.

Christopher Lueg (1999).
Networked Minds in the Information Age
In: Proceedings of the Third International Conference on Cognitive Technology ( CT'99) San Francisco, USA, 11-14 August, 1999.

R. Alton-Scheidl, J. Ekhall, O. van Geloven, L. Kovacs, A. Micsik, C. Lueg, R. Messnarz, D. Nichols, J. Palme, T. Tholerus, D. Mason, R. Procter, E. Stupazzini, M. Vassali and R. Wheeler (1999).
SELECT: Social and Collaborative Filtering of Web Documents and News
In Proceedings of the 5th ERCIM Workshop on User Interfaces for All: User-Tailored Information Environments, Kobsa, A. and Stephanidis, C. (Eds.), Dagstuhl, Germany, Nov. 28th - Dec. 1st 1999, 23-37. ERCIM (The European Research Consortium for Informatics and Mathematics).

Christopher Lueg (1999).
Supporting Situated Information Seeking:
Communication, Interaction, and Collaboration.
CHI'99 Basic Research Symposium, May 16-17, 1999, Pittsburgh, PA, USA.

Christopher Lueg (1999).
Issues in Understanding Collaborative Filtering
CHI'99 Workshop Interacting With Recommender Systems. May 16-17, 1999, Pittsburgh, PA, USA.

Christopher Lueg (1998).
Considering Collaborative Filtering as Groupware: Experiences and Lessons Learned
Proceedings of the Second International Conference on Practical Aspects of Knowledge Management ( PAKM'98 ), Basel, Switzerland, October 29-30, 1998, pp. 16.1-16.6.

Christopher Lueg (1998).
Supporting Situated Actions in High Volume Conversational Data Situations.
Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 98), Los Angeles, USA, April 18.-23., 1998, pp. 471-479

Christopher Lueg and Christoph Landolt (1998).
A Java-Based Approach to Active Collaborative Filtering.
Summary of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 98), Los Angeles, USA, April 18.-23., 1998, pp. 319-320.

Christopher Lueg (1997).
Social Filtering and Social Reality
Fifth DELOS Workshop on Filtering and Collaborative Filtering, Budapest, Hungary, November 10.-12., 1997. Workshop proceedings published by ERCIM.

Christopher Lueg and Rolf Pfeifer (1997).
Cognition, Situatedness, and Situated Design
In: Proceedings of the Second International Conference on Cognitive Technology ( CT 97) Aizu, Japan, August 25 - 28, 1997, pp. 124-135.
This paper provides information on "situated design" and indicates how my background in "situated design" has influenced my work in information-seeking support. Some of the work described was presented at the 1998 ACM SIGCHI conference.

Christopher Lueg (1997).
An Adaptive Usenet Interface Supporting Situated Actions
In: Proceedings of the 3rd ERCIM Workshop on User Interfaces for All Strasbourg, France, November 3.-4., 1997, pp. 165-170. Workshop proceedings published by ERCIM. ( electronic proceedings).

Knowledge Management

Christopher Lueg (2004).
Location-Oriented Knowledge Management in a Tourism Context: Connecting Virtual Communities to Physical Locations
Proceedings of the International Informing Science + IT Education Joint Conference (IS 2004). 25-28 June 2004, Rockhampton, QLD, Australia.

Christopher Lueg (2002).
Knowledge Management and Information Technology: Relationship and Perspectives
(Introduction to the special issue on Knowledge Management and Information Technology)
Informatik/Informatique 1/2002, pages 2-6.
All papers published in this special issue can be downloaded from the Informatik/Informatique online edition. The papers are also published in UPGRADE The European Online Magazine for the Information Technologies Professional, Vol.III, Issue no. 1, February 2002, and in Novatica January-February 2002 (Monograph #155).

Christopher Lueg (2002).
Knowledge Sharing in Online Communities and its Relevance to Knowledge Management in the E-Business Era
International Journal of Electronic Business (IJEB), Special issue "Models and Practice of Knowledge Management in E-Commerce Era", Vol. 1, No. 2, Spring 2003, pp. 140-151. ISSN 1470-6067.

Christopher Lueg and Reinhard Riedl (2001).
Information Systems, Information Sharing, and Communities of Practice.
Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2001), pp. 586-595, ISBN 89-952170-0-6-98320.
June 20-22 2001, Seoul, Korea.

Christopher Lueg and Reinhard Riedl (2000).
How Information Technology Could Benefit from Modern Approaches to Knowledge Management.
Proceedings of the Third International Conference on Practical Aspects of Knowledge Management (PAKM 2000). Basel, Switzerland, October 30-31, 2000.

Christopher Lueg (2000).
Information, Knowledge, and Networked Minds
Journal of Knowledge Management. Volume 5, Number 2, 2001. pp. 151-159.

Pervasive/Ubiquitous/Context-aware Computing/Mobile Computing

Putting the 'I' in IT Research & Education.
Invited lecture at the MuSAMA (Multimodal Smart Appliance Ensembles for Mobile Applications) Graduiertenkolleg. University of Rostock, Germany, 11 June 2007.

Christopher Lueg, Christoph Goeth and Nicola Bidwell (2006)
Learning From Insects? Toward Supporting Reflective Exploration of Unfamiliar Areas of Interest.
Proceedings of the 7th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2006) ("HCI in the Real World" session) 6-7 July 2006, Christchurch, New Zealand. Proceedings will be available in the ACM DL.

Navigation. Invited talk at the Regenstein Library of the University of Chicago, November 2005.

Nicola Bidwell, Christopher Lueg and Jeff Axup (2005).
The Territory is the Map: Designing Navigational Aids
Proceedings of the 6th International New Zealand Conference on Computer-Human Interaction (SIGCHI-NZ 2005).
Auckland, New Zealand, 7-9 July 2005. Eds Beryl Plimmer and Robert Amor. ACM Press. 91-100.

Christopher Lueg and Nicola Bidwell (2005).
Smart Guiding: Brokering Egocentric Way-Finding Information for Attracting and Guiding Tourists. Proceedings of CAUTHE 2005 Council for Australian University Tourism and Hospitality Education 2005 Annual Conference
1-5 February 2005, Alice Springs, NT, Australia.

Christopher Lueg (2004).
Looking Under the Rug: Context and Context-Aware Artifacts.
In: Cognition and Technology. Co-existence, convergence and co-evolution Edited by Barbara Gorayska and Jacob L. Mey. John Benjamins (in production).

Christopher Lueg and Omer Mahmood (2004).
Mobile Data Transport Enabling Purpose-Oriented Mobile Data Recharging in Rural and Remote Areas
Poster at UBICOMP 2004 The Sixth International Conference on Ubiquitous Computing
7-10 September 2004, Nottingham, UK.

Christopher Lueg and Omer Mahmood (2004).
Combining Mobile Data Transport and Mobile Data Recharging to Address Public Transport Information Maintenance Problems in Rural and Remote Australia
Proceedings of the 9th International Information Science Symposium (Internationales Symposium fuer Informationswissenschaft) "Information: its Cultural and Economic Functions" (ISI 2004). 6 October - 8 October 2004, Chur, Switzerland.

Nicola Bidwell and Christopher Lueg (2004).
Creating a Framework for Situated Way-Finding Research
Proceedings of the 6th Asian Pacific Conference on Computer Human Interaction (APCHI 2004), Rotorua, New Zealand, June 29 - July 2, 2004.

Nicola Bidwell and Christopher Lueg (2004).
What You See is Where You Go: Preliminary Findings in Situated Way-Finding Research
Poster at the ACM SIGCHI Conference on Human Factors in Computing Systems "New Horizons" (CHI 2004), 24-29 April, 2004. Vienna, Austria.

Christopher Lueg and Nicola Bidwell (2004).
Towards Egocentric Way-Finding Appliances Supporting Navigation in Unfamiliar Terrain
Proceedings of the International Informing Science + IT Education Joint Conference (IS 2004). 25-28 June 2004, Rockhampton, QLD, Australia.

Christopher Lueg (2003).
Context and Context-Aware Artifacts from an IS Perspective: Current state and open questions.
Proceedings of the 14th Australasian Conference on Information Systems (ACIS 2003)
26-28 November 2003, Perth, WA, Australia

Christopher Lueg (2003).
Some Issues in Building Location-Oriented Applications Operating in Mixed Regions
Position paper for the workshop "Location-Aware Computing" (Organizers: Mike Hazas, James Scott, and John Krumm) at UBICOMP 2003 The Fifth International Conference on Ubiquitous Computing,
12-15 October, Seattle, Washington (USA).

Mind the Gap. Invited talk at CSIRO Mathematical and Information Sciences,
North Ryde, NSW, Australia, 15 October 2002.

Christopher Lueg (2002).
Looking Under the Rug: Context and Context-Aware Artifacts.
International Journal of Cognition and Technology, Volume 1, Issue 2, 2002, pp. 287-302.

Christopher Lueg (2002).
Representations in Pervasive Computing.
Presented at the Inaugural Asia Pacific Forum on Pervasive Computing,
31 October - 1 November 2002, Adelaide, Australia.

Mind the Gap. Invited talk at the Artificial Intelligence Lab, University of Zurich, Switzerland (Cognitive Science Brown Bag Seminar Series), 29 August 2002.

Christopher Lueg (2002).
On the Gap Between Vision and Feasibility.

Abstract. Information appliances, user interfaces, and context-aware devices are necessarily based on approximations of potential users and usage situations. However, it is not an unusual experience for developers that in some areas, appropriate approximations are extremely difficult to realize. Often, these difficulties are not apparent from the beginning. Nevertheless, difficulties are rarely addressed in the pervasive computing literature as they appear to be peripheral compared to the technical challenges. In this paper, we argue that the field would largely benefit from addressing these issues explicitly. First, focussed discussions would help identify areas that have already shown to be difficult or even intractable in related disciplines, such as AI or CSCW. Second, it would help developers become aware of the difficulties and would allow them to deliberately circumvent such areas. We use example scenarios from the pervasive computing literature to illustrate these points. Difficulties to describe and to analyze impacts of pervasive computing applications indicate a need for an analysis framework providing a specific terminology.

Christopher Lueg (2002).
Looking Under the Rug: On Context-Context Aware Artifacts and Socially Adept Technologies
Proceedings of the Workshop The Philosophy and Design of Socially Adept Technologies at the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2002).
21 April 2002. Minneapolis, Minnesota, USA. Proceedings published by the National Research Council Canada NRC 44918.

Christopher Lueg (2002).
Operationalizing context in context-aware artifacts: benefits and pitfalls.
Informing Science Volume 5 No 2, pages 43-47. ISSN 1521-4672.

Christopher Lueg (2001).
On context-aware artifacts and socially responsible design.
Proceedings of the Conference on Human-Computer Interaction (OzCHI 2001), pp. 84-89. ISBN 0-7298-0504-2.
20-23 November 2001, Fremantle (Perth), WA, Australia.

Context-awareness and artifacts. Invited talk at the Artificial Intelligence Lab, University of Zurich, Switzerland (Cognitive Science Brown Bag Seminar Series), 25 September 2001.

Christopher Lueg (2001).
Pitfalls and Perspectives in Context-Awareness.
Proceedings of the Symposium on Computer Human Interaction, pp. 37-41, ISBN 0-473-07559-8.
July 2001, Palmerston North, New Zealand.

Christopher Lueg (2001).
On the Context-Awareness Dilemma in Human-Computer Interaction.
Accepted the Fourth International Conference on Cognitive Technology (CT'01)
6-9 August, 2001, University of Warwick, United Kingdom
(withdrawn; see the HCI symposium paper and the OzCHI 2001 for some of the ideas).

Christopher Lueg (2000).
Context-Awareness and Context-Transparency as Orthogonal Concepts in HCI.
Technical report IFI-AI-00.13, University of Zurich, Switzerland.

Michelle A. Hoyle and Christopher Lueg (1997).
Open Sesame!: A Look at Personal Assistants

Abstract. Software agents, or softbots, are supposedly intelligent programs that assist the user in performing repetitive, boring, and time-consuming tasks. An overview of software agents, with special attention focused on the so-called personal assistants, is presented as an introduction. Following that, an in-depth look at one of the first commercially available intelligent agents Open Sesame!, a personal assistant for managing the Macintosh desktop environment, is presented. The existing intelligent agent paradigms, we argue, break down when it comes to actively helping the end user because of flaws inherent in the current approaches to intelligent agent design. To that end, we discuss the reasons why this is, particularly with respect to Open Sesame!, and promote the notion of situatedness to be taken into account more seriously for developing software agents that actively support the user for the duration of the task at hand. As an example for a more situated approach to personal assistant design, a quick overview of a project to develop a personal assistant for news filtering is discussed.

Unsorted Publications (various topics)

Christopher Lueg (2007).
Situatedness: Mind over Maschine!
Published in: AI Lab (eds). The Rediscovery of Intelligence. 20 years of AI - in Zurich and World-Wide. Artificial Intelligence Lab, Department of Informatics, University of Zurich, Switzerland, November 2007.

Omer Mahmood and Christopher Lueg (2006).
3-Phase Checking: Towards a new approach to combat Phishing and Pharming. Proceedings of the 7th International Working with e-Business Conference. Melbourne, Australia, 29 November - 1 December 2006.

Christopher Lueg (2003).
Total Customer Exclusion.
Proceedings of the Workshop "Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environments" (organized by Shailey Minocha and Liisa Dawson) at INTERACT2003.
2 September 2003, Zurich, Switzerland.

Christopher Lueg (2003).
News Admins are users too.
Workshop "System Administrators are Users, Too: Designing Workspaces for Managing Internet-Scale System "[archive.org link] (organized by Rob Barrett, Yen-Yang Michael Chen, and Paul Maglio) at the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2003)
5-10 April, 2003. Fort Lauderdale, Florida, USA.

Toni Robertson, Christopher Lueg, and Wayne Brookes (2001).
Learning HCI in the Lost World.
Proceedings of the Conference on Human-Computer Interaction (OzCHI 2001), pp. 115-120. ISBN 0-7298-0504-2.
20-23 November 2001, Fremantle (Perth), WA, Australia.

Christopher Lueg (2001).
Newsgroups as virtual communities of practice.
Position paper for the workshop Actions and Identities in Virtual Communities of Practice at the 7th European Conference on Computer Supported Cooperative Work (ECSCW 2001) 16-20 September 2001. Bonn, Germany.

Tom Erickson, Danyel Fisher, Amy Bruckman, Christopher Lueg (2001).
Dealing with Community Data: A Report on the CSCW 2000 Workshop>
SIGCHI Bulletin. ACM Press: Volume 33(4) July/August 2001, page 13. Full report here.

Christopher Lueg, Elisabeth Davenport, Toni Robertson, Volkmar Pipek (2001).
Actions and Identities in Virtual Communities of Practice.
Workshop proposal submitted to the 7th European Conference on Computer Supported Cooperative Work (ECSCW 2001) 16-20 September 2001. Bonn, Germany (accepted).

Amy Bruckman, Thomas Erickson, Danyel Fisher, and Christopher Lueg (2000).
Dealing with Community Data
Workshop proposal submitted to the ACM Conference on Computer Supported Cooperative Work (CSCW 2000), December 2-6, 2000, Philadelphia, Pennsylvania, USA (accepted).

Christopher Lueg (2000).
Where is the Action in Virtual Communities of Practice?
Proceedings of the Workshop Communication and Cooperation in Knowledge Communities at the D-CSCW 2000 German Computer-Supported Cooperative Work Conference "Verteiltes Arbeiten - Arbeit der Zukunft", September 12, 2000, Munich, Germany.
(referenced in Chris Kimble's MIS lecture on The social dimension to the virtual world)

Christopher Lueg and Ralf Kohl (2000).
Beyond Awareness: Boundary Objects as Reifications of Cooperation in a Papermill.
Proceedings of the German Computer-Supported Cooperative Work Conference (D-CSCW 2000). September 11-13, 2000, Munich, Germany.

Christopher Lueg and Michelle Hoyle (1998)
Book Review: H. Nwana, N. Azurmi, Software Agents and Soft Computing, Lecture Notes in Artificial Intelligence 1198, Springer, 1998. Appeared in: KI - Kuenstliche Intelligenz (2) 1998, p. 89.

Christopher Lueg and Ralf Salomon (1997).
A New AI Perspective on Software Agents: Preliminary Report
In: Proceedings of the Second German Workshop on Artificial Life ( GWAL 97) Dortmund, Germany, April 17 - 18, 1997, pp. 59-60.

Christopher Lueg and Martin Müller (1996).
Cooperative Systems: The Right Direction?
In: Proceedings of the Second International Conference on the Design of Cooperative Systems ( COOP'96) Juan-les-Pins, France, June 12 - 14, 1996, pp. 315-329.

Christopher Lueg und Ralf Scharnetzki (1994).
Konzeption einer Blackboard-Architektur für Prozeßführungsaufgaben unter Echtzeitanforderungen
Diplomarbeit (~MComp thesis), Department of Computer Science, University of Dortmund, Germany, February 1994
postscript version (500kb tar, gzip) (in German)
This paper written by Ralf and myself describes some of the ideas the two of us developed in the thesis. It is most puzzling though that the published paper lists as second author an unknown person that neither participated in the research nor contributed to writing the paper.